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Switch

Bring everything with you

Your chats, people and help articles move in from the tool you use now. Free, and we can do it for you.

Pick your tool

Paste a key and you’re moving in about 2 minutes.

IntercomZendeskHelp ScoutCrispFrontChatwootFreshdesk
Any help centerPaste its address
A spreadsheetPeople and companies

Three steps

Your old tool keeps running until you switch, and you can undo anytime.

  1. 1

    Paste a key

    Or ask your AI agent to do it.

  2. 2

    Check a sample

    Your 20 latest chats come in first.

  3. 3

    Bring the rest

    Then swap the chat snippet. Your site’s code keeps working.

We’ll move you for free

Rather not do it yourself? Tell us in the chat and we’ll bring your data over with you.

Chat with us

FAQ

Questions, answered

Everything teams ask before they switch. Something missing? Ask us in the chat.

Ask a question
01How long does it take?

Recent chats arrive in minutes, the rest in the background. We email you when it's done.

02Will my customers notice anything?

No. Nothing imported is sent to anyone, answered by the AI or closed automatically.

03Can I keep my old tool running while I move?

Yes. New activity there keeps coming in every hour until you switch, for up to 30 days.

04Do I need to change my site's code?

No. Swap the chat snippet and your site's old chat calls keep working.

05What if I change my mind?

Undo any import in one click, and export everything as a zip anytime.