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Opskeet vs Tidio

Tidio is chat and an AI bot for online stores, priced by conversations. Opskeet is a support toolkit for SaaS products, AI included at one flat price.

Which fits you

Pick Tidio if

  • You run an online store
  • You use Shopify
  • You want WhatsApp and Instagram

Pick Opskeet if

  • You support a SaaS product
  • You don't want to pay per conversation
  • You want tickets and a help center too

What you’d pay

Tidio

From $59 a month for 250 conversations, plus $39 for AI

Opskeet

$29 a month, every teammate and AI answer included

Side by side

FeatureOpskeetTidio
AI agent that answers customersYesPaidLyro add-on, by conversation
Unlimited team membersYesNo10 seats until Plus
Help centerYesYes
Email in the same inboxYesYes
TicketsYesYes
WhatsApp, Instagram, MessengerNoNot yetYes
Single sign-on (SSO)NoNot yetPaidOn Premium
Self-hostingNoNo

Where Tidio is better

  • A free plan with 10 seats.
  • WhatsApp, Instagram and Messenger on every plan.
  • Shopify actions built in, strong for online stores.

We’ll move you for free

Rather not do it yourself? Tell us in the chat and we’ll bring your Tidio data over with you.

Chat with us

FAQ

Questions, answered

Everything teams ask before they switch. Something missing? Ask us in the chat.

Ask a question
01Is Opskeet a Tidio alternative?

For SaaS support, yes. Opskeet is $29 a month for one product with the AI agent and unlimited team members included, with no conversation limits. Tidio prices by conversations, and Lyro is extra.

02What does Tidio do that Opskeet doesn't?

A free plan, social channels and Shopify actions. For online stores, Tidio fits better.

03Can I move from Tidio to Opskeet?

Tidio exports contacts as a spreadsheet, which Opskeet imports with your own column mapping. Its chat history exports one chat at a time, and its API is only on Plus.

Checked Nov 5, 2026. Sources

Something out of date? Tell us in the chat and we’ll fix it.