Compare
Opskeet vs Help Scout
Help Scout is a calm, email-first inbox, priced per user. Opskeet is chat-first, with the AI agent and help center at one flat price.
Which fits you
Pick Help Scout if
- Your support is mostly email
- You want a free plan for up to 5 users
- Per-user pricing works for you
Pick Opskeet if
- Customers reach you in chat
- You want AI answers without per-answer fees
- Every teammate should get a seat
What you’d pay
Help Scout
5 × $25 + $150 AI
$275/mo
Opskeet
Every teammate and AI answer
$29/mo
You’d save $2,952 a year
Help Scout’s Standard plan, yearly billing where offered. Checked Nov 5, 2026. Source
Side by side
| Feature | Opskeet | Help Scout |
|---|---|---|
| AI agent that answers customers | Yes | PaidPer resolution |
| Unlimited team members | Yes | NoPer user |
| Help center | Yes | Yes |
| Email in the same inbox | Yes | Yes |
| Tickets | Yes | PartlyConversations; customer portal on Plus |
| WhatsApp, Instagram, Messenger | NoNot yet | Yes |
| Phone and voice | NoNot yet | PartlyThrough Aircall |
| Single sign-on (SSO) | NoNot yet | PaidOn Pro or as an add-on |
Where Help Scout is better
- A real free plan for up to 5 users.
- Email collaboration that reviewers call simple and calm.
- WhatsApp, Instagram and Messenger on Standard, and a HIPAA option.
We’ll move you for free
Rather not do it yourself? Tell us in the chat and we’ll bring your Help Scout data over with you.
FAQ
Questions, answered
Everything teams ask before they switch. Something missing? Ask us in the chat.
Ask a question01How is Opskeet different from Help Scout?
Help Scout is email-first and priced per user. Opskeet is chat-first, with the AI agent, help center, outbound messages and website analytics included, and unlimited team members from $29 a month.
02What does Help Scout do that Opskeet doesn't?
A free plan, WhatsApp, Instagram and Messenger, a HIPAA option and SSO. If you need those, Help Scout fits better.
03Can I move from Help Scout to Opskeet?
Yes, free. Conversations with notes and files, customers, saved replies and Docs articles come over, and Beacon calls on your site keep working.
Checked Nov 5, 2026. Sources
- WhatsApp, Instagram and Messenger on Standard, and a HIPAA option.
- Help Scout: AI agent that answers customers
- Email collaboration that reviewers call simple and calm.
Something out of date? Tell us in the chat and we’ll fix it.