Customer support that looks like your brand
Live chat with an AI agent, tickets, a help center and analytics. Use Opskeet AI or bring your own Claude key.
Your AI agent, your choice of model
Opskeet AI is included. Want more? Add your Anthropic key and pick Claude Haiku, Sonnet or Opus.
Answers from what you know
Your website, help center, documents and written answers.
Says when it isn't sure
Answers your sources don't back offer a person instead.
Honest numbers
Confirmed and assumed resolutions are counted apart.
Do you offer refunds?
Yes. You get a full refund within 14 days of paying. Just ask here and we'll sort it.
Refund policyBilling FAQA chat widget that looks like yours
Your color, logo, corners and launcher. Remove our name, or put your own in its place. Need more? Add your own CSS.
All of support in one place
Chat, tickets, a help center and analytics, sharing the same contacts. Turn off what you don't need.
Chats and emails in one inbox
- Forward support@ and emails land next to chats.
- Notes, @mentions and canned replies with fill-ins.
- Promise a follow-up and get reminded when it's due.
Tickets for what takes longer
- Request forms right in the widget.
- Open, waiting on us, waiting on the customer, solved.
- Routed to the teammate who knows the topic.
A help center your AI reads too
- A public help site with search, in the widget too.
- The AI answers from your articles and links them.
- Suggests the articles your customers keep asking for.
Change your plan
Switch plans anytime from Settings, then Billing. You only pay the difference for the rest of the month.
Know where visitors come from
- A small tracker that loads with the widget.
- Sources, including AI chats like ChatGPT.
- Goals, funnels and the pages that start chats.
Visitors
1,020
Sources
Small things your team will notice
Follow-ups that remind you
Write “I'll get back to you tomorrow” and it offers a reminder.
Reply in their language
They read a translation. Your team keeps its own words.
See what they type
Visitors' messages show up as they type them.
The right person, first
Billing chats go to the teammate who knows billing.
Ask in plain words
Press ⌘K and type “unassigned billing chats”.
One-click next steps
Close, snooze, tag or mark as priority, suggested as you work.
Support from your phone
Install it from the browser and get push alerts.
Learns from your team
Your team's answers become knowledge, once you approve.
Live in minutes
Paste one line on your site. Chat, help center and analytics come with it.
<script type="module"
src="https://opskeet.com/app/widget/loader.js?id=YOUR_PROJECT_ID"></script>Questions
Do I need my own AI key?
No. Opskeet AI is included. Add an Anthropic key when you want Claude Haiku, Sonnet or Opus. Keys are stored encrypted.
Can I remove the Opskeet name from the widget?
Yes. The footer is off by default, or you can show your own text and link there.
Does it work with email?
Yes. Forward your support address to Opskeet and emails land in the same inbox as chats. Your replies go out by email.
Can visitors write in other languages?
Yes. Chats are translated for your team, and the widget's own wording comes in 10 languages.
Can my team answer from their phones?
Yes. Install the app from the browser on your phone and get push alerts for new chats.
How much does it cost?
Contact us and we'll find the right plan for your team.